Error Handling

If a request to B2B REST API fails, the response will contain an five-digit error code with a corresponding error message to indicate the details of the error. The following code snippet is a sample error response that contains an error code and message pair:

{
    "code": 40001,
    "type": "NotAuthenticated",
    "detail": {
        "message": "Authentication credentials were not provided.",
        "code": "not_authenticated"
    },
    "status": 403
}

Error Codes

Code	Error Category	Description	Resolution
20000	Validation Error	Raised when there is a semantic error in the payload of the request.	Check the docs for precise information on how to provide correct values for each resource atribute.
20001	Parse Error	Raised when the API receives a malformed JSON document.	Check for syntax errors in the payload of your request. Also look for sample requests in the docs related to the desired operation.
20010	Expired Quote	Raised when the received quote to execute has expired.	Generate a new quote and execute it within the 30 seconds time window.
20011	Already Executed Quote	Raised when the received quote to execute has been executed before.	Try Generating a new quote with the former pair/amounts to replicate a similar trade.
20012	Not Enough Balance	Raised when the amount to operate (sale/purchase) is larger than the balance amount of the debited currency.	Check end user’s balances in order to inform the discrepancy before quote execution. Please contact our support team for further assistance.
20013	Buy Limit Frequency Exceeded	Raised when the “BUY” frequency limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20014	Sell Limit Frequency Exceeded	Raised when the “SELL” frequency limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20015	Buy Limit Amount Exceeded	Raised when the “BUY” amount limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20016	Sell Limit Amount Exceeded	Raised when the “SELL” amount limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20017	Buy Transaction Min Limit Exceeded	Raised when the “BUY” amount min limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20018	Buy Transaction Max Limit Exceeded	Raised when the “BUY” amount max limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20019	Sell Transaction Min Limit Exceeded	Raised when the “SELL” amount min limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20020	Sell Transaction Max Limit Exceeded	Raised when the “SELL” amount max limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20021	Banned EndUser	Raised when a request comes from a banned user.	Please reach out our support team in order to get full detail on why the end user has been banned.
20022	Swap Transaction Min Limit Exceeded	Raised when the “SWAP” amount min limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20023	Swap Transaction Max Limit Exceeded	Raised when the “SWAP” amount max limit on a single transaction is exceeded.	Check Ripio’s min and max transaction limits.
20024	Swap Limit Frequency Exceeded	Raised when the “SWAP” frequency limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20025	Swap Limit Amount Exceeded	Raised when the “SWAP” amount limit for a given end user has been reached.	Check end user’s limits using Limits API in order to inform the discrepancy before performing a quote execution.
20026	Quote With No Price	Raised when the received reusable quote to execute has no price.	Try Generating a new reusable quote with the former pair to replicate a similar trade.
20027	Expired Withdrawal Fee	Raised when trying to execute a withdrawal fee that has already expired.	Request another withdrawal Fee.
20029	Invalid address	Raised when the address provided is not valid on given network.	Try with a valid addres for that network.
20030	Kyc not approved for end user	Raised when the end user doesn’t have a kyc process approved.	Check the status of end user’s verification submission
20031	Kyc already approved for end user	Raised when the end user already has an approved kyc process.	-
20032	Invalid or disabled payment method type	Raised when the payment_method_type does not exist or is disabled for the acccount.	Please reach out our support team.
20033	Frequency limit exceeded for fiat withdrawals	Raised when the QTY limit for a given currency in a FIAT_WITHDRAWAL operation is exceeded.	-
20034	Amount limit exceeded for fiat withdrawals	Raised when the amount limit for a given currency in a FIAT_WITHDRAWAL operation is exceeded.	-
20035	Fiat account is required	Raised when a fiat account is required.	Create a Fiat account first.
20036	Withdrawal amount less than network dust limit.	Raised when the amount of withdrawal request is less to the network dust limit.	Increase Withrawal amount.
20037	There is no address created for end user and given network.	Raised when there is no address for a given concrete network name.	Create an AutoSwap address first.
20038	The end user has no active opt-in	Raised when the given end user has no active OptIn, or none for the `asset` sent in an opt-out request.	Ensure the end user has an active opt-in for the product being opted out of.

40000	Authentication Failed	Raised when an incoming request includes incorrect authentication.	Check for invalid credentials in your request when trying to authenticate.
40001	Not Authenticated	Raised when an unauthenticated request fails the permission checks.	Check if your request contains a valid and non-expired `access_token`.
40003	Permission Denied	Raised when an authenticated request fails the permission checks.	Check if you have OAuth scopes to access requested resource. Please contact our support team if you think this is an error.
40004	Not Found	Raised when a resource does not exists at the given URL.	Check if the resource you’re looking for does exist.
40005	Method Not Allowed	Raised when an incoming request has been performed with certain HTTP verb that is not valid for the requested resource.	Check the resource’s docs section to learn the accepted HTTP methods.
40006	Bad Request	Raised when historical market price API endpoint has not been used properly.	Check for syntax errors in the payload of your request. Also look for sample requests in the docs related to the desired operation.
40007	Bad Request	Raised when a currency network is not allowed to operate the selected currency.	Check if your request contains a valid network for the selected currency.
40008	Not Found	Raised when a currency doesn’t have its limits configured.	Please reach out our support team with the error details and detailed execution flow.
40009	Bad Request	Raised when an existing Quote with defined external_ref has not been executed, thus it can not be excuted idempotently.	Use another external_ref for the Quote.
40010	Service Unavailable	Raised when there are no addresses available for networks compatible with a specific network name.	Please reach out our support team with the error details and detailed execution flow.
40015	Unsupported Media Type	Raised when the content type of the request data is not JSON compliant.	Check if your request data is compliant with JSON format.
40029	Throttled	Raised when an incoming request fails the throttling checks.	Check if you are exceding the daily/hourly request quota for your account. Please contact our support team if you think you’ll need an extended quota for your use-case.

50003	Service Unavailable	Raised when the service (or requested resource) is not available.	Please reach out our support team with the error details and detailed execution flow.

Overview

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API Reference

Error Codes

​Error Codes

Error Codes